Shipping / Delivery Details

We offer free delivery for every purchase within Australia.

Shipping with Diamonds4Sale is secure – all stones are insured and tracked by the carrier.

If you have made your purchase at our office in Sydney, your customer service consultant will handle all the formalities for you.

Delivery outside of Australia is carried out by FedEx express and UPS. Shipping outside of Australia will incur an additional cost depending on the particular country. For more information please contact your Diamonds4Sale.com.au consultant.

Allow 7-10 working days for delivery of diamond. If you have also ordered a ring, please allow a further 14 working days for delivery. For local sales, our customer service representative will contact you to make arrangements for collection. Alternatively, you will be notified of courier dispatch, provided with the package tracking number and you can track your delivery over the internet. Please note that you must be available to collect the item personally and sign to indicate acceptance.

Irrespective of value, we require a signature for delivery regardless of any waivers you may have from FedEx, UPS or Australia Post. These requirements are for your protection. If you would like to arrange delivery to a FedEx location contact our customer service agents.

As jewellery is often given as a gift for a special occasion, we are extremely flexible and are more than happy to help you create a wonderful surprise. We can speed-up your delivery for a fast-approaching special occasion, or we can ship your order to an address other than your home address to help maintain your surprise.

Please do not hesitate to contact one of our diamond and jewellery consultants for any special requests.